Vacating A Property

Notice to Vacate:

When you decide it is time to vacate your property, we require written notice from you. Please submit the Vacate Notice Form to our office and follow up with your property manager to confirm we have received your notice. In preparation for your vacate, please refer to our Renters Guide, which includes a Cleaning Guide to ensure the property is left in good condition and a copy of the Returning Keys Form

Important Steps to Complete Before Vacating:

Mail Redirection: Fill out a mail redirection form with Australia Post to ensure any correspondence sent to your old address reaches you.

Utility Providers: Contact all utility providers (telephone, internet, pay TV, power, gas, etc.) to inform them of your move. Arrange for final readings and ensure utilities remain connected for three business days after your vacate date. This allows us to check all appliances during the bond inspection and ensures there are no delays with your bond refund.

NBN Equipment: All NBN Access Devices must remain at the property. Do not remove these devices when vacating. For more information on NBN connections, visit: NBN Moving Home

After Hours Drop Box:

For your convenience, we have an After Hours Drop Box available for the return of keys, remotes, and other property items outside of our business hours.

The after-hours drop box is conveniently located on Ashburn Grove, Ashburton, on the corner of High Street and Ashburn Grove.

Please refer to the diagram below, which highlights the location of our Ray White Ashburton After Hours Drop Box.